Terms & Conditions

Effective Date: March 11, 2026

Welcome to Skin Social Studio and Halo Sanctuary. By accessing this website, booking services, purchasing products, or participating in treatments, you agree to the following Terms and Conditions.

Website Use

All content on this website, including logos, branding, images, graphics, text, service descriptions, and marketing materials, are the intellectual property of Skin Social Studio and Halo Sanctuary.

These materials may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

Services Disclaimer

Skin Social Studio provides professional skincare treatments and wellness services designed to support healthy skin and overall relaxation.

Halo Sanctuary provides wellness technologies such as light therapy and relaxation treatments intended to support nervous system regulation and general wellness.

These services are not intended to diagnose, treat, cure, or prevent any medical condition. Clients should consult their physician before participating in treatments if they have medical concerns.

Appointment Policy

Appointments are reserved specifically for each client.

We kindly request 24 hours notice for cancellations or rescheduling.

Appointments canceled with less than 24 hours notice may be subject to a cancellation fee. No-shows may be charged the full service amount.

Payment

Payment is due at the time services are rendered unless otherwise stated.

Prices are subject to change without notice.

Treatment Results

Results vary based on individual skin type, lifestyle factors, and adherence to recommended treatment plans.

No guarantee of specific results is made.

Limitation of Liability

Skin Social Studio and Halo Sanctuary shall not be held liable for adverse reactions when clients fail to disclose relevant health conditions, medications, allergies, or skincare usage.

Governing Law

These terms are governed by the laws of the State of California.

Privacy Policy

Effective Date: March 11, 2026

Skin Social Studio respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Appointment information

  • Payment details

  • Website analytics data

How We Use Information

Your information may be used to:

  • Schedule and manage appointments

  • Send appointment reminders

  • Provide customer support

  • Send promotions or newsletters (if subscribed)

  • Improve our website and services

Cookies and Analytics

Our website may use cookies and analytics services to improve the user experience and analyze website performance.

Third Party Services

We may use trusted third-party platforms such as:

  • Online booking systems

  • Payment processors

  • Email marketing providers

These platforms may collect information necessary to provide services.

Data Protection

We implement reasonable security measures to protect your personal information.

Your Rights

You may request to access, update, or delete your personal information by contacting us.

Return & Refund Policy

At Skin Social Studio, we want you to love your skincare products and treatments.

Retail Products

Unused and unopened products may be returned within 14 days of purchase with receipt for exchange or store credit.

Due to the nature of professional skincare products:

  • Opened products cannot be returned

  • Returns must be in original packaging

Services

All services and treatment packages are non-refundable.

Gift Certificates

Gift certificates are non-refundable and may not be redeemed for cash.

Product Reactions

If you experience irritation from a product, please contact us so we can help adjust your skincare regimen.

Wellness & Medical Disclaimer

Services provided at Skin Social Studio and Halo Sanctuary are intended to support skin health, relaxation, and overall wellness.

These services do not replace medical diagnosis or treatment from a licensed physician.

Clients with medical conditions should consult their healthcare provider before participating in treatments.

LED Light Therapy Disclaimer

LED light therapy devices used at Halo Sanctuary are FDA-cleared for cosmetic and wellness purposes.

Light therapy treatments are designed to support:

  • Skin rejuvenation

  • Hair restoration

  • Relaxation and wellness

Results vary between individuals.

LED treatments should not be performed on clients who:

  • Are pregnant (unless approved by physician)

  • Have photosensitive disorders

  • Are taking medications that increase light sensitivity

Clients must disclose all relevant medical conditions prior to treatment.

Membership Terms

Membership Agreement

Membership programs provide clients with exclusive access to services, pricing, and benefits.

Membership benefits are valid only while membership is active.

Billing

Membership fees are billed automatically on a monthly basis.

Members may cancel with 30 days written notice.

Missed Benefits

Unused monthly services may not roll over unless otherwise stated.

Membership benefits cannot be shared or transferred.

Price Changes

Membership pricing and benefits may be adjusted with advance notice to members.

Online Booking Agreement

By booking an appointment online, clients agree to:

  • Provide accurate health information

  • Arrive on time for scheduled services

  • Follow pre and post treatment care instructions

Clients arriving late may have shortened treatments to respect other appointments.

Accessibility Statement

Skin Social Studio is committed to ensuring digital accessibility for all visitors.

If you experience difficulty accessing any part of this website, please contact us and we will gladly assist you.